FAQ

FAQ

The Lyric™ Therapeutic Massager

What is the Lyric?

The Lyric therapeutic massager is a revolutionary intelligent self-care companion that takes the guesswork out of wellness, fitting seamlessly and stylishly into any home or lifestyle and offering breakthrough Rhythm Therapy™ to relax and relieve pain for everybody and every body.


What makes the Lyric different?

With the introduction of the Lyric comes an evolution in massage technology, Rhythm Therapy™. Rhythm Therapy is based on vibroacoustic science, the direct application of vibration frequencies to the body – which not only work muscle and soft tissue, but also stimulate the nervous system thanks to a wider range of frequency with a lower amplitude compared to most percussion guns. These therapies can help temporarily relieve discomfort by slowing the transmission of pain signals back to the brain. In addition, they can help nourish the body’s parasympathetic mode, allowing it to slow down and rest. Or, the user can select therapies that enervate the sympathetic mode, leading to a feeling of alertness and increased energy

The Lyric also provides an intuitive experience for every user. Its easy-to-use touch screen and single-screen experience removes the need for juggling device and phone simultaneously, allowing users to truly be in the moment and focus entirely on their wellness needs. The built-in intelligence provides personalized content (that can be updated and personalized through integrated Wi-Fi) that is purposefully designed to help users relax or address physical ailments and mental wellness for healing and education.


How was the Lyric developed?

The Lyric is the result of a two-year endeavor and the convergence of thinking of a distinguished team of world-leading experts drawing on consumer research to identify unmet needs as well as experience working across some of the most iconic global brands.


Where is the Lyric sold?

You can purchase the Lyric at www.experiencelyric.com. The Lyric is also available at Target, Best Buy, Bed Bath & Beyond, REI and other select retailers nationwide.


Does the Lyric ship internationally?

We do not currently offer international shipping.


Relieving Rhythm Therapy™

What is Rhythm Therapy?

Rhythm Therapy is based on vibroacoustic science, the direct application of alternating vibration frequencies to the body to help temporarily alleviate minor muscle pain, shift stress and positively affect emotions.

There is something deeply human about rhythm. Rhythm is connected to our body’s ability to relax, console and calm. Rhythm makes us feel happy, connected to others and centered. Rhythm helps us to be well. Other massage devices have no rhythm. They vibrate in a flat line. Rhythm Therapy is like Mozart for your muscles.

Vibrations delivered by the Lyric not only align with soothing frequencies but also utilize vibroacoustic science to provide the ultimate relaxation and temporary minor pain relief experience that is customizable to the needs and preferences of the user.


What are the benefits of the therapies offered by the Lyric?

Rhythm Therapy uses specific vibration frequencies to provide relaxation, temporary relief of minor muscle aches and pains, relieves muscle spasms, and temporary improvement of local blood circulation. Therapies offered by the Lyric also facilitate the nervous system. These therapies can guide your body to its parasympathetic mode, which is nourishing, allowing it to slow down and rest. Or, you can select therapies that activate the sympathetic mode, leading to a feeling that is alert, awake and energized.


What is the difference between what the Lyric offers and other devices on the market?

Rather than a mono-frequency or “flat line” experience, which is what most massage devices deliver, the Lyric vibrates in a wavelike pattern that mimics naturally occurring rhythms that have a profound impact on the body and mind. The Lyric establishes a new category in wellness, thanks to its therapeutic range of frequencies coupled with lower amplitude (the distance traveled by the massage head). This combination requires less pressure from the device to achieve the same benefit, allowing for a comfortable, enjoyable and nonaggressive massage experience that feels good and promotes positive wellbeing.


Getting Started with Your Lyric

How do I get started with my Lyric?

Getting started with your Lyric is simple. Below we’ve provided a step-by-step guide.

  1. Remove the Lyric from the dock and turn on your device by holding down the trigger button. To return it to sleep mode, press and hold the trigger button.
  2. Take a moment to explore the onboard menu of therapy options: Pain Relief, Calm and Energy. Select from guided and manual (non-guided) therapy options that allow you to choose exactly what your body needs.
  3. To cycle through vibration speeds, simply press the trigger button until you find the speed that’s most comfortable for you.

What are the various attachments included with the Lyric and how do I choose?

You can further customize your experience by using each of the Lyric’s four attachments. Below is a guide to each attachment and when to use.

  1. Cone: Intended for more sensitive areas and for acupressure treatments.
  2. Dome: Recommended for larger areas of the body.
  3. Thumb: Can be applied to trigger points or used for deeper tissue penetration.
  4. Double: This two-pronged design enables a “double tap” to target both muscle and tissue.

The Lyric App

Does the Lyric offer an app?

The Lyric will offer a companion app to enable a more customized wellness experience. Learn more on the App page.


What sort of personal information is needed for me to download and use the app?

All you will need to get started is a valid email address.


How will you use my personal information?

The data collected in the Lyric app will stay there, as we understand your health and activity data is yours and yours alone. We do not collect, sell, or share any of your data, ever. We only use your information to help customize and provide you with solutions that are the most helpful for you. Read the Lyric’s privacy policy.


Is there a subscription charge for downloading/using the app?

The Lyric app is complimentary with the purchase of your therapeutic massager and will be available for both iOS and Android.


Support

Who do I contact for support?

Contact support@experiencelyric.com for help and to provide feedback on your experience.


Where do I find more information on warranty, returns and exchanges?

Visit the warranty page for more information on warranty and the Lyric's return and exchange policy page for more information.